When businesses choose to encourage employee engagement, it promotes open communication and inspires employees to be more committed. According to Forbes.com, employee engagement is: “the emotional commitment the employee has to the organization and its goals“.
By having engaged employees, businesses can experience things such as better customer service, growth in sales, and may even experience a rise in profits.
Ways to improve employee engagement
Having the goal of enhancing employee engagement means that a business is actively taking action to improve employee relations. By focusing on open communication with employees, it allows the business owners to really stay in tune with what’s happening in their work environment.
When it comes to developing an effective employee engagement plan, there are specific things that you should incorporate. Let’s take a look at a list provided by Entrepreneur.com called “10 Simple Secrets You Need to Know to Increase Employee Engagement“:
- Start at the top
- Be transparent.
- Offer visibility.
- Say “thank you.”
- Be authentic.
- Be flexible.
- Hire traits and behaviors.
- Engage from day one.
- Volunteer together.
- Play together.
Now that we have a basic list to follow, let’s take one of these suggestions and go more into details about it.
Developing an employee engagement program
To develop an employee engagement program, it’s always helpful to do research and review what others are doing. As you are researching, create of things that you feel are important and should be included in your program.
Now let’s take a look at one of the points from above and develop it into an example of a key component that can be included in your program.
Key Component: Be transparent.
Description: being transparent means that our business will have open communication and open business practices. We want to improve our service quality and increase our employee loyalty.
This is a very short description of a key component, however, it should give you a good place to start. How do you plan on developing your employee engagement program? Please share your feedback by leaving a comment below. Also, check out how you can create a more interconnect workplace through the Power of Place.